Confidentiality, Privacy & Data Protection

Our Confidentiality, Privacy & Data Protection policy is part of our General Terms and Conditions

Click to access 2018-11-19-standard-terms-of-business-march-2019.pdf

7.1  Sea Geen Consulting (SGC) is the ‘Controller’ for data protection purposes. This means that SGC collects and holds your information and decides what it will be used for. SGC is subject to the requirements of data protection legislation applicable to the UK and must use your personal data in accordance with the law. SGC is registered with the Information Commissioner’s Office (ICO), with registration number ZA484935. SGC’s contact details are set out in clause 1.1 of this Contract.

7.2  We keep your information confidential and will not disclose it to third parties unless disclosure is:

(a)  Authorised by you;

(b)  Necessary as part of the services we are providing to you (to perform this Contract);

(c)  Required by law;

(d)  Necessary for the purposes of our legitimate interests or those of a third party (in other words, we have a compelling justification for the disclosure); or

(e)  Necessary to protect your vital interests or those of another person i.e. to protect a life.

Terms Of Business

We use your information primarily to provide services to you. We also use your information for: accounting and billing purposes; to comply with our regulatory obligations, and to manage our business effectively. We may also send you information about our services or events that we think may be of interest to you.

7.4  We may, on your authority, work with other professionals to progress your matter, and may need to disclose relevant information about you to them. Examples include: consultant lawyers, barristers/ counsel, experts, other lawyers etc.

7.5  Where there is another party(ies) to your matter (i.e. opponent in litigation, buyer/seller to a transaction etc.), we will liaise with their legal representative (or the third party directly if they are not represented) in order to progress your matter. This may involve us disclosing relevant information about you, to this party(ies) in order for us to provide our legal services to you (perform this Contract). Please contact us if you have any queries about this.

7.6  Sometimes we outsource part of our work to other people or companies to improve efficiency and your client experience. We will always carry out due diligence and obtain confidentiality agreements from such outsourced providers.

7.7  Where you provide us with fax or email addresses for sending material to, you are responsible for ensuring that your arrangements are sufficiently secure and confidential to protect your interests. You must tell us if this method of communication is not secure so that can use an alternative method.

7.8  The Internet is not secure and there are risks if you send sensitive information in this manner or you ask us to do so. Please be aware that the data we send by email is not routinely encrypted.

7.9  We will take reasonable steps to protect the integrity of our computer systems by screening for viruses on email sent or received. We expect you to do the same for your computer systems.

7.10  It is very unlikely that we will change our bank account details during the course of your matter. In any event, we will never contact you by email to tell you that our details have changed. If you receive any communications purporting to be from SGC, that you deem suspicious or have any concerns about (however slight), please contact our office by telephone straightaway.

7.11  Once your matter has concluded, we will hold your files in our archive storage (paper files) or on our file management systems (electronic files) for at least 2 years from the date that the matter is closed in line with our retention periods. After that period has elapsed, we will destroy your file securely and/or delete it from our electronic records. Once that has happened, your file will no longer be available.

7.12  You may have the right to complain to the Information Commissioner’s Office (ICO) if you are not happy with the way that we handle your personal data. You can contact the ICO at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or by calling the ICO’s helpline on 0303 123 1113.

7.13  Please note that where you provide consent to us using your personal data, you are entitled to withdraw that consent at any time. You can do this by informing your file handler or contacting our designated Data Protection Manager.

7.14  We have appointed Ted Graham as our Data Protection Manager and you can contact him to discuss any data protection related issues or queries on +44 (0) 739 381 713 or at [email protected].

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